Your pack shipment

We aim to ship all items within one working day of receiving your order, although we cannot guarantee this.  The vast majority of titles displayed on the Southern Percussion website are held in stock by us, where they are not in stock we make every effort to display this information before you place your order.

Where stock is not available, you have the option either to wait until the items are available, cancel, or amend your order. Payment is not taken for your products until we have them in stock.

Payment terms

We will charge your credit account for payment upon receipt of your order.  Where any items are not in stock, you will not be charged in respect of such items until they are received by Southern Percussion Limited and dispatched to yourselves.

We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.

Delivery charges

Delivery charges vary according to the size and weight of goods ordered and your location and cannot be refunded.


Our delivery charges are calculated on weight and size and location to deliver to, and are displayed on the checkout page before you place your order. The calculations are made automatically based on your shopping cart's contents, and combine the total weight for orders placed.

Please be aware where we have to split the order if we have products unavailable and you place on back order, we do not charge you extra for sending in 2 dispatches.

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

If you have any questions related to our delivery options, please feel free to contact us at or by telephone on +44 (0)1702 522101.